QUALITY IMPROPVEMENT THROUGH SIX SIGMA DMAIC PHASES
Production Engineering Department, PEC University of Technology, Chandigarh, India
ABSTRACT
An organisation has several objectives. These are not only in form of products to be manufactured and marketed but also include goals of capacity utilisation, achieving profitability as well as intangible objectives of customer satisfaction and societal goals. Resources are utilized as inputs to achieve these objectives. If an organisation wants to improve its capacity, it will have to improve its plans, identify the action which is desirable to improve its working, will have to fix the responsibility and lay down the time schedule. Operational management includes all facts related to the art and practice of capacity and for its successful implementation; it is desirable for an organization to have a well-planned audit system and proper monitoring plan.
