Effect of Knowledge Management on Organizational Performance and Relation between Scales of Knowledge Management (Case Study: Health Insurance)

Authors

  • Shahrbanoo Mirzavand Master of Science, Department of Health Services Management, Marvdasht Branch, Islamic Azad University, Marvdasht, Iran
  • Seyed Alireza Mosavi Department of Business Administration, Firoozabad Branch, Islamic Azad University, Firoozabad, Iran
  • Abbas Ghavam Assistant Professor, Department of Environmental Science, Institute of Sciences and High Technology and Environmental Sciences Graduate University of Advanced Technology, Kerman, Iran

Keywords:

Knowledge Management, Organizational Performance, Knowledge Resource, Process of Knowledge Management, Factors of Knowledge Management

Abstract

During current years, knowledge management is so considered as one of the most prevalent words in
organizations. This system emphasizes upon obtaining knowledge from staff, rivals and organizations products.
The aim of the research is to discuss knowledge management on organisational performance and relations
between scales of knowledge management (knowledge sources, procedures of knowledge management and
factors of knowledge management) in health insurance of Fars province. The method is as descriptivemeasurement and simple sampling method. Thus, 196 questionnaires have been distributed. In order to describe
data and test research hypothesis, inferential statistics and structural equations method have been used which
analysed by AMOS software. The results showed that knowledge sources, procedures of knowledge
management and factors have significant effect on organizational performance. This case shows that taking
knowledge management, procedures of knowledge management and factors of knowledge management increase
organizational performance. Also, the results show that production sources, procedures of knowledge
management and its factors have significant meaningful relation.

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Published

2016-06-25

How to Cite

Shahrbanoo Mirzavand, Seyed Alireza Mosavi, & Abbas Ghavam. (2016). Effect of Knowledge Management on Organizational Performance and Relation between Scales of Knowledge Management (Case Study: Health Insurance). International Journal of Advance Research in Engineering, Science & Technology, 3(6), 1–7. Retrieved from https://ijarest.org/index.php/ijarest/article/view/755

Issue

Vol. 3 No. 6 (2016): Volume: 03, Issue: 06 - June, 2016.

Section

Articles