A Study on the Factors that Lead to the Satisfaction in the Usage of Infrastructure at the Coimbatore Airport

Abstract

The urgency to develop the logistics infrastructure in India has been realized in the past decade, the task at hand is still daunting.
India’s logistics is insufficient and ill-equipped. It is also ill designed to suit the requirements and support the growth rates of the
sub-continent. India should pursue a logistics infrastructure strategy that minimizes investment, maximizes cost efficiency reduces
losses for users and is energy efficient. If the factors that lead to the satisfaction of the passengers is understood then it becomes
an easy task to develop the grey areas. The Indian airports have a long way to go to compete with the Aviation infrastructure of
the other countries. Airports of the western countries are equipped to handle any kind of an emergency at any given point of time.
Taking into consideration the investment requirement and the policy standardization it is quit clear that the Indian airports need
more than privatization. It needs timely implementation (whether the Government does it or the private parties’ do it is not
important) but it is important to cash in on the situation. It is also important that an airport should be looked at an integral part of
the aviation industry.